Drug & Alcohol Treatment Help: FAQs

What number can I call for drug or alcohol treatment help?

Call Addiction Care at 323-300-2966 for help exploring drug and alcohol treatment options with private insurance or self-pay. You can also use our contact page. This number is for addiction-treatment inquiries, not emergency care.

Who is this service for?

This service is for individuals seeking drug or alcohol addiction treatment who have private insurance or can self-pay. It is not a physical therapy, orthopedic rehabilitation, or sports injury service. It is also not an Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) meeting directory.

Can I use private insurance or self-pay?

Private insurance and self-pay inquiries are welcome. The treatment provider and insurer must confirm coverage, network status, prior authorization, and your expected costs. If paying directly, request an itemized written estimate before committing. Read our private insurance and self-pay guide. Coverage and admission are not guaranteed.

How do I find treatment options in my area?

Start with the location directory and our treatment guides, including Texas, Houston, Florida, and Miami. When you call, share your city or ZIP code and travel preferences. Confirm the actual treatment address, available services, licensing, and admission requirements directly with each provider before traveling.

What should I expect when I call?

Be ready to discuss your general location, substance-use concerns, treatment preferences, and private insurance or self-pay options. Calls may be answered by a third-party contracted call center. Ask who will receive your information before sharing personal details. Read our advertising and referral disclaimer. A referral does not replace a clinical assessment.

What should I verify before choosing a program?

Confirm the provider’s legal name, current license, exact service address, level of care, medical staffing, total estimated cost, and continuing-care plan. You can also research options through SAMHSA’s FindTreatment.gov. For immediate danger, call 911. For a mental health or suicide crisis, call or text 988.